Legal information

Site publisher

The website www.granuloshop.com is published by GRANULOSHOP SAS, a simplified joint-stock company (societe par actions simplifiee) with share capital of 100 euros, whose registered office is at 60 rue François 1er, 75008 Paris, France.

Registered with the French trade and companies register under number 915 105 977 R.C.S. Paris. SIREN 915 105 977. SIRET 915 105 977 00010. Business code 4791B. EU VAT number FR81915105977. EORI number FR915105977.

Publication director: Eric BLANPAIN, president.

Telephone: +33 (0)9 72 12 88 44, preferably in the morning and by appointment arranged by e-mail. E-mail: .

Hosting

The website is hosted by its publisher, GRANULOSHOP SAS, reachable at the address and contact details given above.

Purpose and acceptance

This document governs access to and use of the website. By accessing the site, you accept it. If you do not accept it, please do not use the site.

GRANULOSHOP SAS may amend it at any time: the applicable version is the one online at the time of your visit. The date of the latest update appears at the top of this page.

A website intended for professionals

The website is intended solely for professionals acting in the course of their business: laboratories, manufacturers, research and testing bodies. It is not intended for consumers within the meaning of French consumer law.

Requests sent through the contact form are handled as business enquiries. Published documents, prices and specifications are to be understood accordingly.

Use of the website

You may consult the website and download the documents it provides for the purposes of your professional activity, provided that every copy retains in full the ownership notices they bear.

Any other use requires our prior written consent. This excludes in particular modification, reproduction for commercial purposes, redistribution, publication on another website, and incorporation into a third party's information system.

Automated extraction of the content - scraping, mirroring, building derived databases - is not permitted.

Intellectual property

All elements of the website - texts, images, diagrams, documentation, trade marks and logos - are protected. The trade marks and names of the manufacturers whose products we distribute belong to their respective owners and are reproduced solely to identify the products concerned.

Nothing in this document may be construed as granting any licence over those elements.

Prices and commercial confidentiality

Prices and terms communicated to you are personal to you and intended for a genuine purchasing process. They are not public information.

Consulting them for comparative or competitive analysis, whether on your own behalf or for a third party, misuses the website. We reserve the right to suspend access.

Unless stated otherwise, prices are exclusive of tax. They do not constitute a binding offer: only a written quotation binds us, within its stated period of validity.

Electronic invoicing

Our invoices are issued in the Factur-X format: a PDF/A-3 file carrying embedded invoicing data as XML. The document remains readable as an ordinary invoice while being machine-processable by your accounting system, with no re-keying.

The format complies with European standard EN 16931, which defines the semantic model for electronic invoicing. It is accepted by Chorus Pro for French public-sector customers.

For submission to Chorus Pro, our identifiers are: SIREN 915 105 977, SIRET 915 105 977 00010. Please give us the commitment or contract number where your organisation requires one: without it, the submission is rejected.

Downloaded software and documents

Any software offered for download is governed by its own licence, supplied with it. Do not install it before you have read and accepted that licence.

Technical documentation is provided for information. Instrument specifications may change; only the documentation supplied with the delivered instrument is authoritative.

Links to other websites

The website may link to third-party sites, in particular those of the manufacturers. Those sites are outside our control and we accept no responsibility for their content.

You may link to the website freely, provided the link does not mislead as to the origin of the content and does not display our pages inside a third-party frame.

Personal data

Data controller: GRANULOSHOP SAS, at the contact details given at the top of this page.

The data collected is what you send us through the contact form: identity, business contact details, subject of the enquiry, written message and, if you choose to leave one, a voice message. Technical data accompanying the submission - IP address, browser, originating page - is also kept, for the security of the service.

Purpose: to answer your enquiry and manage the ensuing business relationship. Legal basis: steps taken at your request prior to entering into a contract, and our legitimate interest in securing the service.

Recipients: only those people within GRANULOSHOP SAS responsible for handling enquiries and, where the enquiry requires it, the manufacturer concerned. No data is sold or disclosed to third parties for marketing purposes.

Retention period: trois ans from the last contact. Voice messages follow the same rule as the other files attached to the enquiry.

You have the right to access, rectify, erase, restrict and object to the processing of your data, as well as the right to data portability. To exercise these rights, write to . You may also lodge a complaint with the French data protection authority (CNIL).

Attachments and voice messages are not accessible from the public website: they are served only to the internal tool used to process enquiries.

Cookies and analytics

The website sets no advertising cookies and uses no third-party trackers. Sharing functions are handled locally, without calling out to any social network.

Only storage strictly necessary for the contact form may be used - for instance remembering your details in your own browser so you do not have to type them again. It stays on your device and is not transmitted to us.

Liability

The website and its content are provided as is. We take reasonable care over their accuracy, without warranting that they are free of error or fit for any particular purpose.

We cannot be held liable for indirect damage arising from access to the website or from its unavailability. This limitation does not apply in cases of gross negligence or wilful misconduct, nor where the law prohibits it.

Governing law

This document is governed by French law.

Failing an amicable settlement, any dispute falls within the jurisdiction of the courts of Paris, subject to mandatory rules of jurisdiction.

Authoritative version

The French version of this document is the only authoritative one. Versions in other languages are provided for convenience; in the event of any discrepancy, the French text prevails.